Mechanical Any-Brand Policy
The field policy_mechanical_any_brand
records whether the shop explicitly accepts
mechanical e-bike service across brands.
Research Standards
How We Verify E-Bike Service Policies
EBikeServiceFinder documents what repair shops actually publish about e-bike service. This page explains our sources, classification rules, verification process, and how information is updated.
Our Source Standard
Shop Websites Only
Every directory listing must be supported by the repair shop's own published website, specifically a page containing its e-bike service policy or relevant published service information.
We do not create listings from general business directories, customer reviews, social-media discussions, photographs, or third-party claims about a shop's repair capabilities.
A shop without a qualifying published e-bike service policy is not included, even if it advertises general bicycle repair services.
Required evidence:
Every shop record must have a direct policy-source
URL and a checked date. Records without both
required fields are not eligible for publication.
Policy Classification
Mechanical and Electrical Coverage Are Separate
The directory uses separate three-state fields for any-brand mechanical and any-brand electrical service acceptance.
| Recorded value | Meaning |
|---|---|
| yes | The shop explicitly publishes acceptance of any-brand service within that particular category of work. |
| no | The shop explicitly publishes that it does not accept any-brand service within that particular category of work. |
| unstated | The published policy does not establish either acceptance or refusal. No conclusion is inferred. |
Electrical Any-Brand Policy
The field policy_electrical_any_brand
separately records published acceptance
of electrical e-bike service across brands.
Unstated is a real classification.
If a shop discusses mechanical repairs but says
nothing about electrical repairs, electrical
acceptance remains unstated. We never upgrade
silence into approval or refusal.
Brand-Specific Evidence
Named Brands and Exclusions
We record direct-to-consumer and dealer brands named in a shop's own published policy. Brand names are preserved from the source rather than inferred from the products a shop sells or photographs it displays.
Brands Named in the Policy
The dtc_brands_named field contains
the brands explicitly named in the shop's policy,
using the published wording.
Brands Excluded
The brands_excluded field records
exclusions exactly as published by the shop.
We do not create exclusions based on assumptions
about proprietary parts, authorization,
or manufacturer relationships.
Brand-Specific Coverage Is Not Universal Coverage
A shop naming one brand does not establish that it accepts every brand. Similarly, a brand-specific acceptance statement does not automatically establish any-brand mechanical or electrical coverage.
The brand-policy matrix separates these classifications so visitors can examine the underlying evidence.
View the Brand Policy Matrix →Record Requirements
What Each Shop Listing Contains
Our shop records use the following fields. Only information supported by the shop's published source is included.
| Field | Recording standard |
|---|---|
| shop_name | Shop's published business name. |
| city / state | Shop location. |
| policy_mechanical_any_brand | yes, no, or unstated. |
| policy_electrical_any_brand | yes, no, or unstated. |
| dtc_brands_named | Brands named in the published policy, verbatim. |
| brands_excluded | Published brand exclusions. |
| ebike_labor_rate | Published e-bike labor rate, if available. |
| policy_quote_or_summary | Quote or faithful summary of the shop's policy. |
| policy_source_url | Direct link to the shop's own published policy. |
| website / phone | Contact information supported by the source. |
| checked_date | Date the published information was checked. |
A labor rate is displayed only when the shop publishes one. No estimated or typical labor charges are substituted.
Verification Process
How a Listing Is Reviewed
Locate the Published Policy
Identify the shop's own e-bike service-policy page and confirm that the source supports the proposed listing.
Record the Policy Scope
Examine mechanical and electrical statements separately. Record named brands and exclusions using the published wording.
Preserve the Source
Store the policy URL and checked date with the record. A record without these fields does not qualify for publication.
Review Before Publishing
Check that the public listing accurately reflects the source and does not make broader service claims.
Updates and Corrections
How Information Is Kept Current
Every published record displays the date its source was checked. That date identifies when the published policy was reviewed; it does not guarantee that the shop's policy remains unchanged afterward.
We review reported changes and corrections against the shop's own published website before changing a listing.
We do not promise a fixed universal recheck interval. Policy information can change between reviews, and the checked date should always be considered when using a listing.
Visitors should confirm the exact repair, brand, and service scope directly with the shop before traveling.
Report an Incorrect or Outdated Listing
If a shop's published policy has changed, or a directory record does not accurately reflect its source, send the listing and correction details below.