Directory Questions
Questions about how the directory works, its classifications, or its published information.
Get in Touch
Have a question about the directory, a published service policy, or information on this website? Send us a message.
How We Can Help
Questions about how the directory works, its classifications, or its published information.
If a shop's published policy has changed or a listing needs correction, provide the relevant source information.
Correction methodology →If you know a shop with a published e-bike service policy, use the dedicated suggestion form.
Suggest a shop →Shop representatives can use the listing claim process to request a review of their directory information.
Claim a listing →Before Contacting Us
If your message concerns a particular repair shop, including its name, location, and website will help identify the relevant information.
If you are reporting a policy change, include a direct link to the shop's current published service-policy page whenever possible.
Messages and submitted corrections are reviewed before any directory information is changed. Sending a message does not automatically update a public listing.